Delivery Options Overview
We offer a variety of delivery options to meet your needs, including standard delivery for reliable service, express delivery for faster shipping, and local pickup for convenience. Once you place your order, you’ll receive a confirmation with tracking details, allowing you to monitor your order until it arrives. For more information, please contact our support team.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
We offer standard delivery for small items, ensuring reliable shipping within a specified timeframe. Local pickup is also available for your convenience.
Large items
For large items, we provide express delivery services to guarantee fast and secure transportation. Choose from various time slots to suit your schedule, and enjoy peace of mind with our reliable shipping options.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Please check your order confirmation for tracking details. If you have further questions, contact our customer service.
Delivery services may vary on public holidays. Please check our schedule for specific dates.
Delivery to your address depends on the situation. In town, there is a high possibility of direct delivery; otherwise, items may need to be picked up at a trusted location.
Next-day delivery is not available for all addresses. It depends on your location and the items ordered.
Yes, someone must be present to sign for the delivery. If you’re unavailable, you may designate someone else to sign on your behalf.
